August 07, 2023 Ten Years of Patient and Family Advocacy HAP's PFAC is celebrating 10 years of working to improve the patient experience of care.
November 09, 2022 Medical Students Gain Insight into the Benefits of Patient-Provider Communication Research has identified effective provider communication skills to be a key factor in ensuring better patient outcomes, reduced medical errors, greater compliance with treatment plans, and higher patient satisfaction scores.
June 29, 2021 Patient and Family Engagement: Recovering from the Pandemic Patient and Family Advisory Councils (PFAC) provide a proven approach for health care systems and practices to partner with patients and families.
June 15, 2021 Patient and Family Engagement: Recovering from the Pandemic Restrictions on visitations were particularly difficult for patient and family engagement.
June 01, 2021 Patient and Family Engagement: Recovering from the Pandemic Part one of three: through a three-part blog series, we explore the importance of considering the impact of and strategies to engage patient and family engagement.
October 13, 2017 Patient and Family Engagement: Nice to Have—or Strategic Necessity? For some time now, Medicare has been financially rewarding hospitals for good patient experiences as measured by the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS).